The Yale Law Journal

VOLUME
128
2018-2019
Forum

Of Power and Process: Handling Harassers in an At-Will World

18 Jun 2018

abstract. In the wake of the #MeToo movement, companies have taken swift and severe disciplinary action against alleged harassers, raising questions in some instances as to whether their responses were justified. This Essay argues that balancing the goals of the #MeToo movement with principles of fairness to the accused demands attention to an overlooked aspect of the problem: the employment status of the alleged harasser. The background rule of employment at will, coupled with employer contracting practices and the law of sexual harassment itself, produces a world in which employers are inclined to tolerate sexual harassment and other misconduct by top-level employees, but aggressively police “inappropriate” behavior by the rank-and-file. This Essay concludes that changing this calculus will require abandoning long-standing contracting practices that protect top-level employees and adopting collective bargaining-style protocols for dealing with vulnerable workers accused of harassment.

Introduction

In November 2017, in the wake of the Harvey Weinstein scandal, Minnesota Public Radio (MPR) announced that it was severing ties with radio personality Garrison Keillor based on “allegations of his inappropriate behavior.”1 According to Keillor, he inadvertently placed a hand on an employee’s bare back while trying to console her.2 Public indignation at the firing followed. Within days, MPR had received thousands of comments from the entertainer’s fan base objecting to its decision.3 MPR, according to listeners, had come down too hard for too little.

As with so many of the stories born of the #MeToo movement, however, more was to come. Subsequent press coverage revealed an eleven-year history of questionable behavior, including sexual remarks, alleged age and gender discrimination, and an offer of a confidential settlement following a soured relationship with a subordinate.4 Such revelations, like the even more egregious examples exposed over the six months that followed, land a one-two punch: as shocking as the behavior is the fact that it was tolerated for so long.

It is too soon to predict the legacy of the #MeToo movement, but the story of Keillor’s fall suggests two very different possibilities. It confirms what appears to be the dominant response: public opinion has overwhelmingly supported victims and condemned perpetrators. Onlookers are by now familiar with the recurring media cycle in which a single accusation of “sexual misconduct” against a well-known figure spurs initial denial and outrage, only to be followed by a larger media reveal.

But there is also an undercurrent of concern. Some commentators have questioned whether accused harassers are receiving “due process” and expressed fear that trivial or benign sexualized behavior will get swept up in the mix.5 Employers may feel they have little choice in handling employee complaints. With harassment in the spotlight, many are likely to conclude that a swift and severe response to any allegation of misconduct is the only way to avoid a public relations nightmare.6

This Essay argues that balancing the goals of the #MeToo movement with principles of fairness demands attention to an overlooked aspect of the problem: the employment status of the accused. The background rule of employment at will, coupled with employer-contracting practices and the law of sexual harassment itself, produces a world in which employers are inclined to tolerate sexual harassment and other misconduct by top-level employees but aggressively police “inappropriate” behavior by the rank-and-file. While the former have the market power to negotiate job security and other contractual protections, the latter are almost invariably at-will employees who have no legal recourse against job loss or disproportionate discipline. Faced not only with the risk of sexual-harassment liability, but now with potential damage to their image and brand, companies have little to lose in taking a hard line against the most vulnerable workers.

In sum, both #MeToo reformers and the movement’s skeptics are correct: when it comes to accusations of sexual harassment, we need greater institutional accountability for the conduct of those at the top of the workplace hierarchy, alongside greater protection for the rank-and-file. This Essay considers why that is and how it might be achieved.

Part I explains how the dominant account of sexual harassment ignores the roles of gender and power—oversights that pave the way for a misdirected corporate response that indiscriminately targets sexualized behavior rather than sex-based harassment. Part II uncovers how background law and private ordering by employers enable recurring sexual harassment by high-level actors but leave ordinary workers vulnerable to disproportionate discipline. Part III offers preliminary suggestions for an appropriate organizational approach to handling accusations of harassment. Companies must put a firm stop to exploitive sex-based behavior while taking a nuanced approach to sexualized behavior generally. This requires abandoning long-standing contracting practices that protect top-level employees and adopting collective-bargaining-style protocols for dealing with vulnerable workers accused of harassment.

I. sexual harassment as an extension of employer power

Determining how to appropriately handle accusations of sexual harassment requires an understanding of the underlying wrong. The #MeToo movement, like the discussion of sexual harassment historically, has focused almost exclusively on unwanted sexualized behavior.7 This both misunderstands the harm of sexual harassment and overlooks its context. Sexual harassment is an expression of gender discrimination enabled by workplace power dynamics—dynamics that derive in part from the absence of legal protection for vulnerable workers. The top dogs of the work world are uniquely positioned to perpetrate harassment, while the workers below them face the risk of ill-founded accusations of harassment and are defenseless against any employer response.

In her seminal work, Professor Vicki Schultz argues that sexual harassment has become unmoored from gender-equality principles.8 She reminds us that sexual harassment is a form of sex discrimination: its purpose and effect is to call attention to women’s differences, implicitly undermining their capacity as workers while asserting and preserving male privilege and status.9 Sexual harassment may express itself in sexualized language or behavior or it may take the form of nonsexualized hostility toward workers of either sex who fail to conform to prescribed gender norms.10 This makes sexual desire a poor proxy for the problem. Efforts to eliminate workplace sexuality are underinclusive because they fail to capture nonsexualized forms of sexual harassment.11 They are also likely to be overinclusive in that they fail to distinguish between discriminatory and innocuous—sometimes, even welcome—sexualized behavior.12

Schultz’s classic account of what is wrong with standard sexual harassment discourse is correct. But, as she acknowledges in her contribution to this Collection, it is also incomplete.13 The popular conception of sexual harassment not only ignores discrimination as a central element of sexual harassment, it also disregards the inherent power dynamics of the typical employment environment. To be sure, the composition and structure of many workplaces reflect long-standing discrimination—as the #MeToo movement lays bare, the highest ranked positions in many industries are held by men who assert power in discriminatory ways, whether through sexualized or other forms of harassment, against women in subordinate positions.14 But the ability to mistreat workers of either sex by any means is a consequence of the general allocation of workplace rights—an allocation that derives from employment at will.

American law presumes that both the employer and the employee are free to terminate their relationship at any time for any reason or no reason at all.15 This default rule, combined with the absence of robust public regulation of workplace relationships, means that terms of employment are determined almost entirely by private ordering.16 Consequently, most workers, other than those at the very top of the workplace hierarchy, have no right to their job, nor any voice in dictating the conditions of their employment.17 They are vulnerable not only to harassment, but also to loss of work, demotions, relocations, transfers, pay cuts, reductions in hours, mandatory overtime, oppressive schedules—the full range of adverse changes to their working lives and job conditions.18 In contrast, top-level employees are able to exert superior market power to obtain job security as well as binding and desirable employment terms. The resulting power disparity means that the highest-level workers are free to impose outrageous demands on subordinate employees, subject them to verbal abuse, threaten their livelihoods, disrupt their career trajectories—in short, to create a hostile work environment.

Antidiscrimination law, in theory, constrains private ordering by offering victims a cause of action for sexual harassment, sex discrimination, and retaliation. However, the prospect of a lawsuit historically has not been enough to alter the pre-existing dynamics that have left high-level harassment underreported and the laws against it underenforced.19 The #MeToo movement appears to have tipped the balance, but thus far only in a subset of cases involving exclusively sexualized behavior. Employers who respond to the #MeToo movement by looking solely at unwanted sexualized behavior are likely to miss the forest while uprooting particular trees. By contrast, examining the allocation of power in contemporary workplaces helps identify where and in what form sexual harassment is likely to occur.20 Not only are top-level employees uniquely situated to sexually harass their subordinates, their disproportionate influence and control makes any form of harassment, or any implicit threat of adverse consequences, more menacing.

Reports from judicial clerks of former Ninth Circuit Judge Alex Kozinski epitomize this dynamic. Absent context, the judge’s alleged conduct—the occasional sexualized comment, display of pornography, or off-color joke over a period of thirty years—while inappropriate, would not likely be deemed severe or pervasive conduct actionable under antidiscrimination law.21 But the alleged events occurred in a relationship of the most extreme power imbalance, one in which recent entrees to the legal profession work in isolation for a revered judge with a lifetime appointment to one of the most respected federal appeals courts in the country. They also unfolded in an environment where power was allegedly exploited in other nonsexualized ways—the judge calling his clerks “slaves,” insisting on their absolute loyalty, and asserting total control over their lives and schedules.22 Such context colors the allegations to chilling effect and clarifies the appropriate inquiry. The question should not be whether the individual sexualized references were pervasive in and of themselves, but whether the entire climate created by the judge’s behavior constituted a hostile environment for female clerks based on their sex.23

This description of workplace power dynamics may justify an aggressive response to allegations of sexual harassment against the type of high-level employees who have come under the #MeToo spotlight. But the power dynamics play out differently in cases of harassment allegations leveled against lower-status employees. Isolated sexualized comments or actions by these workers, particularly those lacking supervisory authority, are comparatively less likely to create a toxic work environment because they are not accompanied by an implicit threat to impose work-related consequences on the victim. For the same reason, such rank-and-file workers are also less capable of leveraging workplace power dynamics to perpetrate nonsexualized gender-based harassment.24

Most critically, these workers share with their accusers a vulnerability to indiscriminate adverse action by those above them in the workplace hierarchy. The very dynamics that make workers susceptible to sexual harassment in the first place put them at risk of excessive disciplinary action in the face of sexual harassment allegations. Employers’ absolute power, combined with their conflation of sex and sexual harassment, mean that in the #MeToo-inspired race to root out inappropriate sexualized behavior, workers with less power, engaged in less pernicious behavior, are likely to be swept up in the rush to judgment.

II. law, private ordering, and the construction of workplace power

The above account of the baseline power allocations in the workplace illustrates the harm of harassment and its relationship to workplace hierarchy. But there is more to the story. Private ordering by employers, in response to the law and in furtherance of their business interests, exacerbates these pre-existing imbalances. Their choices directly affect whether an accused harasser is likely to receive fair treatment.

A. Contractual Protection for the Top Dogs

Top-level employees enjoy terms of employment far more favorable than those afforded to everyone else. In addition to generous compensation and benefits, these individuals often negotiate job-security rights that constrain employers’ ability to terminate or discipline them even in situations involving alleged sexual harassment.

The terms of chief executive contracts provide a striking example. A 2006 study examining the contracts of 375 CEOs revealed that the overwhelming majority of agreements protect against arbitrary termination, either in the form of a guaranteed term of employment (“fixed-term” contracts), the right to lucrative payouts in the event of termination without cause, or a combination of the two.25 Most importantly, these agreements significantly limit employers’ ability to act for “cause” by providing narrow, exclusive definitions of the term. Legitimate grounds for terminating executives are commonly restricted to instances of willful misconduct, moral turpitude, or failure to perform duties,26 categories understood to permit termination only in extreme situations. 27 Egregious harassment could fall within some of these categories, but lesser misconduct, like that alleged against Judge Kozinski, likely would not. Only two contracts in the research sample explicitly permitted termination for sexual harassment.28 In short, adverse employer action taken in response to allegations of sexual harassment could, in many cases, subject companies to contractual liability.

The risk of liability is heightened by the employee-friendly standards of proof that often apply to written-contract disputes. In cases involving employees who lack power to obtain an individualized written contract, but who nonetheless can establish implied rights to long-term employment, the burden is on the employee to show that the employer’s rationale was inadequate or pretextual.29 Courts give employers wide latitude in justifying termination decisions. It is often enough that the decision-maker reasonably and in good faith believed it had cause to remove the employee, even if in retrospect its decision proves incorrect.30 In contrast, where an employee is protected by a fixed-term contract, the employer must be able to demonstrate by a preponderance of the evidence that the underlying misconduct occurred.31 In other words, if employers wish to cleanly remove high-level employees based on sexual harassment, they better be right about what happened.

Employers must also attend to all procedural requirements set forth in the parties’ agreement. Balles v. Babcock Power, Inc., a recent case involving a breach of contract action by a former executive, offers a cautionary tale about the risks of improvident termination.32 The plaintiff, Balles, began an affair with an intern under his supervision, which, while apparently consensual, violated numerous company policies.33 Owing to his influence, the company hired her, and over the course of their relationship, Balles, while continuing to serve as her supervisor, promoted and awarded her raises, traveled with her on company-funded trips, and sent her sexually explicit messages and photos through company devices.34

Upon discovering the relationship, the company terminated Balles, refused to pay him severance, and exercised an adverse provision in his stock agreement.35 Balles sued and won, successfully arguing that his behavior did not constitute cause permitting the employer to buy back his shares in the company.36 His stock agreement allowed the employer to exercise its rights upon “fraud, . . . gross insubordination . . . [or] willful and material breach . . . not corrected within thirty” days.37 The court read the first two grounds narrowly, rejecting arguments that Balles’s flouting of company policy and efforts to cover up his affair constituted either fraud or insubordination.38 More revealingly, it dismissed the theory that Balles’s conduct might have constituted a material breach, owing to the company’s failure to provide the requisite notice and opportunity to cure.39 In so doing, it rejected the employer’s argument that Balles’s abuse of power and the harm he had caused could not be undone.40 In effect, the court held that the executive was contractually entitled to one free bite at the apple.41

Balles illustrates why employers are inclined to be cautious in responding to allegations of harassment perpetrated by high-level employees. Not only are these individuals “just cause” employees, their contracts typically qualify that term to preclude termination for some behavior that would ordinarily appear to constitute cause—including inappropriate sexual behavior. Yet the #MeToo movement has revealed a further twist: media sources report that Harvey Weinstein’s contract not only limited permissible causes for termination to conviction of a crime or fraud, an exceedingly narrow definition even by executive-contract standards, but actually contemplated and permitted misconduct toward other employees. If Weinstein “treated someone improperly in violation of the company’s Code of Conduct,” the contract required him to reimburse the company for any resulting settlements or judgments and pay a graduated penalty of between $250,000 and one million dollars depending on the number of prior violations.42 Thus, the contract not only created a safe harbor for Weinstein’s sexual misconduct, it anticipated and condoned an ongoing pattern of misbehavior, as long as Weinstein was willing to pay for the privilege.

One can hope that contracts like Weinstein’s are a rarity. But they demonstrate the lengths to which companies will go to reward and protect the top dogs of their industry. It is one of the great achievements of the #MeToo movement that the prospect of public censure is changing the calculus for employers regarding sexual harassment allegations against high-level executives. At least in some cases, taking action against harassers has become worth the financial and legal risk. But those risks remain substantial. The value of the lost dividends alone owed to the plaintiff in Balles was over $900,000, far in excess of the damages cap on sexual harassment claims.43 In such situations, employers have more to lose in terminating the accused than in paying out on a claim for sexual harassment. Given how the deck is stacked, there is little reason to fear that employers will respond too harshly or act without evidence against high-level harassers.

B. Employment at Will and the Powerless Harasser

When the conduct of an ordinary employee is in question, however, employer incentives cut the opposite way. To be sure, lower-level employees, even those without supervisory authority, are capable of producing a hostile work environment, but such employees lack power vis-à-vis their employer.44 If an accused harasser is employed at will, companies have little to lose by terminating that individual, and every incentive to hedge against the risk of sexual harassment liability.

Weighing against accused harassers in this calculus is the law of sexual harassment itself, which places a premium on swift and decisive employer responses. The 1998 Supreme Court decisions in Burlington Industries, Inc. v. Ellerth and Farragher v. Boca Raton provide employers with an affirmative defense to vicarious liability for hostile work environment harassment perpetrated by a supervisor.45 To assert this defense, the employer must show that it “exercised reasonable care to prevent and correct promptly any sexually harassing behavior” and that the victim failed to take advantage of opportunities to avoid or end the harm.46 Scholars have criticized this defense as spawning human resource trainings and superficial policies that courts accept as evidence of preventive action but that are in fact largely ineffective in reducing sexual harassment.47

While most preventive action as currently implemented may be unhelpful to victims, the corrective action element is objectionable in a different way: Ellerth/Farragher-inspired corrective action can be excessively harmful to the accused. Corrective action generally involves investigating and redressing any report of objectionable behavior. Terminating an accused harasser is a surefire way of satisfying this element of the defense, even if the reported behavior might merit lesser discipline. In cases of uncertainty, as when the employer is unable to verify whether harassing conduct occurred, it is safer for employers to err on the side of punishing the accused. Even if the employer is mistaken, its actions are presumptively protected by the employment-at-will rule, whereas insufficient responsive action in the face of credible allegations of harassment creates the risk of statutory liability.48

In this context, public calls for due process for accused harassers are ironic. There is no requirement of internal due process in an at-will workplace. If employers need no reason to terminate an employee, they need not verify the truth of the accusations underlying their decision, provide opportunities for the worker to be heard, or vet the proportionality of their response. In fact, harassers arguably get more due process than at-will employees who engage in any other form of misconduct, owing to their employers’ efforts to protect themselves from victims’ lawsuits. It is only because employers investigate allegations of harassment to avoid potential liability to the victim that those accused enjoy any form of process at all.

This legal landscape, combined with confusion over the underlying harm of sexual harassment, invites employers to enforce a broad, antisexual norm against vulnerable workers.49 My review of recent labor arbitration awards in union grievances bears this out. Labor awards are among the only available sources of adjudication of employer termination and discipline for employee misconduct, including sexual misconduct. Unionized employees, unlike most rank-and-file workers, are contractually entitled to job security and progressive discipline, a system of gradually escalating penalties for repeated infractions.50 Those subject to adverse treatment may challenge their employer’s decision through a formal grievance process culminating in arbitration, in which the burden of proof falls to the employer to establish just cause.51

During the five-year period from January 1, 2013 through January 1, 2018, there were sixty-four reported labor arbitration awards involving discipline or termination based at least in part on alleged sexual harassment, inappropriate sexual behavior, sexual language or innuendo, bodily exposure, or sexually explicit material.52 In twenty-eight of the awards, the grievant prevailed, meaning the grievant obtained either a reversal or reduction in the employer’s punishment. Thus, in nearly forty-five percent of awards, the arbitrator concluded that the employer had gone too far or acted without sufficient justification or process.53

Several of these reversals exemplify the tendency of employers to engage in overzealous disciplinary action in response to behavior that relates to or invokes sex or sexuality, regardless of context. In one award, the grievant was a female distribution-center employee for a national retailer who was involved in a consensual domestic partnership with another female employee.54 Privately, the couple argued at work about the grievant’s alleged romantic interest in another coworker, during which the grievant made a sexual comment about the coworker.55 The suspicious partner subsequently confronted the coworker and told her about the grievant’s comment.56 The shocked coworker stated that she was straight and asked to be left out of the couple’s problems.57 An HR investigation ensued, and the employer terminated both the grievant and her partner for violating the company’s harassment policy.58

In another example, a male grievant, a supermarket meat cutter, was terminated for mooning his male coworker.59 The two were engaged in horseplay in a nonpublic area of the store when the coworker dared the grievant to drop his pants. The grievant briefly obliged and the coworker, without the grievant’s permission, snapped a photo.60 Upon the grievant’s objection, the coworker purported to delete the photo, but many months later, he showed it to another male employee who reported it to management. According to the grievant, the co-worker displayed the photo to retaliate against him for reporting the coworker for taking excessive breaks.61 The employer investigated and terminated both employees. Defending its decision in the arbitration that followed, the employer likened the conduct to two instances of unwelcome male-on-female genital exposure that had led to termination.62

Examples like these suggest that the risk of disproportionate discipline against rank-and-file workers is real. Neither award involved an abuse of power; both involved actions by coworkers who were not in a supervisory relationship. In neither case did the objectionable conduct reflect hostility toward or disparate treatment of the “victim” based on sex. The employee who reported the photo in the horseplay case stated he did not find it offensive.63 The comment in the warehouse case was the product of a domestic argument and was not based on sex discrimination.

If anything, the terminations appear to have endorsed rather than penalized opportunistic, possibly even discriminatory, behavior. The fact that the comment in the warehouse was made by a lesbian woman referencing lesbian sex may have contributed to the straight worker’s reaction, heightening its perceived offensiveness.64 In the horseplay case, the photo-snapping coworker turned an inoffensive, if inappropriate, jest between workplace friends into a sanctionable act of public exposure, allegedly to get even with the grievant in a petty dispute.

Most disturbing of all is that these terminations happened prior to #MeToo in unionized workplaces where employers are accountable for their personnel decisions. Employers enjoying the freedom of an at-will workplace, responding to the public pressures of the movement, are likely to act even more aggressively in disciplining sexualized conduct.

III. fair terms, fair process: accountability despite private ordering

How should employers handle sexual harassment accusations? This Essay has suggested that the risks of disproportionate employer responses to harassment allegations cut in different directions depending on the employment status of the accused. A reallocation of workplace power would, of course, do much to remedy the situation. If workers had greater job security and greater voice in determining their working conditions, they would be less vulnerable both to workplace harassment and to overzealous discipline following harassment allegations. It would also be more difficult for employers to terminate them, marginalize them, or purchase their silence in an effort to retain and protect high-level harassers.65

Of course, imaging a fundamental restructuring of the workplace and employment at will is beyond the scope of this Essay. Terms and duration of employment are, and for the foreseeable future will continue to be, the province of private ordering. Fortunately, the outpouring of support for the #MeToo movement and the responsive action taken thus far suggest that employers are currently amenable to self-directed change. The time is ripe for proposals. What follows are initial suggestions for how employers might rethink their contracting practices and disciplinary protocols to achieve more just results when dealing with harassment allegations.

To begin, employers should keep doing what they have begun doing in light of #MeToo: terminating or otherwise holding harassers accountable, even if it means unseating an iconic or revered person and even if there is a financial cost to doing so. There is also much that employers can do proactively with respect to their contracts with top-level employees. Employment agreements that confer job security should define “cause to terminate” to include conduct reasonably likely in itself, or in tandem with further comparable behavior, to violate antidiscrimination laws.66 To be sure, top-level employees will push to limit employer discretion and foreclose the possibility of termination for isolated or seemingly trivial misconduct, and many have the bargaining power to insist on such terms. But a candidate’s resistance to a provision specifically invoking compliance with antidiscrimination laws is a signal that companies should heed. In short, employers should not agree to contract terms that have the effect of insulating high-level employees from the consequences of sexual harassment or of sanctioning repeat offenses. Provisions like those allegedly contained in Harvey Weinstein’s contract should become a thing of the past, and any that exist should be deemed voidable in contravention of public policy.67

Employers should also develop counterincentives to sexual harassment. Executives and high-level managers are typically rewarded based upon stock performance and other financial benchmarks. Employers might consider rewarding these employees on such bases as the promotion of women and minorities, efforts to equalize pay, and reductions in Equal Employment Opportunity Commission filings.68

For all other employees, who have no contract protections and no bargaining power, employers should adopt a proportionate discipline protocol. The union grievance process provides a template. The evaluation of whether an employer terminated an employee for just cause for grievance purposes commonly involves a seven-part test that focuses on three basic areas: the wrongdoing of the employee, the quality of the employer’s investigation, and the appropriateness of the employer’s adverse action judged in the context of the particular workplace.69 This inquiry can inform an employer’s determination of what constitutes a proportionate response in the context of alleged sexual harassment.

In the grievance context, arbitrators assess the employee’s wrongdoing in relation to the employer’s rules.70 In the harassment context, employers should assess wrongdoing with an informed understanding of what sexual harassment is and why it is harmful. That is, they should ask whether the conduct was harassing to members of one sex and exploitive of workplace power dynamics. In evaluating the investigation, labor arbitrators ask whether the process was thorough and fair and supported the employer’s conclusions.71 This evaluation includes determining such things as whether the employer interviewed all available witnesses, engaged in appropriate follow up, provided the accused notice and an opportunity to be heard, and reached its ultimate decision objectively and deliberatively.72 Employers should bear in mind the same considerations when investigating harassment, mindful that the facts in dispute often concern the perpetrator’s underlying intent and the victim’s genuine perception rather than whether the complained-of behavior actually occurred. Consistent with sexual harassment law, employers should ask whether the conduct was offensive to the victim and likely to be offensive to members of the victim’s sex.73

Finally, in assessing the appropriateness of disciplinary action, arbitrators ask whether the punishment fit the crime. In sexual harassment matters, employers should not treat offensive statements, particularly isolated ones, the way they would treat recurring or unwelcome physical conduct. In such instances, corrective action short of termination may provide a tailored and effective response. In addition to proportionality considerations, the inquiry invites self-examination on the employer’s part. In the grievance context, arbitrators take account of mitigating circumstances, including employer practices and whether it may have condoned or contributed to the employee’s conduct.74 This is not to suggest that known perpetrators should escape punishment, but rather that organizations must be careful not to scapegoat individual actors at the expense of broader corrective action. As Schultz’s work has shown, sexual harassment flourishes alongside other forms of gender inequality.75 Employers should not ask merely whether the employee’s conduct merited a particular response, but whether their own conduct deserves censure. What has the employer done to advance women’s careers, improve their working conditions, create cultures of inclusion, and ensure equal opportunity? Such questions are far more important than ferreting out sexual conduct by low-level employees, an endeavor that can seem like an easy solution but in reality can divert attention away from institutional responsibility.76 Systemic changes within organizations can have broader and more far-reaching impact in achieving gender equality than one-off punishments of low-level harassers. Employers should view the quest to end harassment not as a witch hunt, but as a process of institutional self-reflection.

Conclusion

The #MeToo movement has exposed outrageous, even criminal, conduct by the masters of the workplace, revealing not just a tendency to odious behavior at the top of organizational hierarchies, but an extreme power imbalance in the workplace. Victims’ accounts arising out of the #MeToo movement reveal a world in which high-level decision makers wield unrestricted control over employees. Meanwhile, the organizations in which they work have looked away, even in situations of the most egregious abuse.

Amazingly, this state of affairs is changing. Women are speaking out; and just as importantly, they are being believed. At this momentous time, it may seem insensitive or even dangerous to ask about what happens to the accused. But in the end, harassers’ rights are also workers’ rights. Organizational structures that allow individual decision makers free reign to mete out the harshest forms of discipline are the same ones that enable harassers to leverage sexual harassment as means of asserting control over dependent workers. Achieving a calibrated organizational response to sexual harassment allegations may ultimately better serve the broader goals of the movement. Why not make the most of #MeToo—for women and for all vulnerable workers?

Chauncey Wilson Memorial Research Professor & Director, Workplace Law Program, University of Denver, Sturm College of Law; B.A., Rutgers University; J.D. Harvard Law School; LL.M., Temple Law School. Many thanks to members of UNLEASH (United Legal Educators Against Sexual Harassment) Equality, including Susan Bisom-Rapp, Tristin Green, Rebecca Lee, Ann McGinley, Angela Onwuachi-Willig, Nicole Porter, Vicki Schultz, and Brian Soucek; the Colorado Employment Law Faculty (CELF) Scholarship Group, including Melissa Hart, Jose “Beto” Juarez, Martin Katz, Helen Norton, Nantiya Ruan, and Catherine Smith; and the Workplace Law Writing Collaborative, including Orly Lobel, Camille Gear Rich, Leticia Saucedo, and Michelle Travis. I am grateful for the research assistance of Callie Borgmann, J. Kirk McGill, Michelle Primo, and Ashley Smith-Roberts.

Preferred Citation: Rachel Arnow-Richman, Of Power and Process: Handling Harassers in an At-Will World, 128 Yale L.J.F. 85 (2018), https://www.yalelawjournal.org/forum/of-power-and-process.